Industries · FMCG & Wholesale

FMCG & Wholesale Distribution

Load once and drop all day, hit the DC booking window, and move pallets between states without paying dedicated-truck money for nine pallets. Multi-drop run work, express and general linehaul, and proof of delivery your customer service team can actually see.

The freight problem

Where wholesale distribution costs get away from you

Fast-moving goods are a volume game with thin margins, so freight failures show up as money rather than drama: a missed DC slot, a drop that took forty minutes instead of ten, nine pallets moved at a full-truck rate. These are the six that matter most.

One load, a dozen delivery points

Wholesale freight is rarely point-to-point. A truck loads once and then works all day through independents, franchise stores or hospitality customers — and every extra minute at a drop compounds down the run.

The DC window closes whether you arrive or not

Miss a booking slot at a distribution centre and the pallets come home. The truck has to be loaded, in the queue and checked in on time, which means working backwards from the window when the collection is planned.

Small stores have no dock and no forklift

Corner stores, cafés, pharmacies and suburban retail take delivery at a kerb or through a back door. Tail lifts, trolleys and drivers who will do a hand unload keep those drops viable.

Interstate pallets fall between two services

Too few pallets for a dedicated truck, too many to send as parcels. That gap is exactly what express and general pallet linehaul is for — and the price difference between the two is worth understanding.

Your customer rings you, not the carrier

When a delivery is running late the call lands on your customer service desk. Without live milestones and proof of delivery in front of them, your team is relaying guesses.

Promotions and seasons spike without warning

A catalogue week or a hot spell can double volume for a fortnight. Access to vans through to B-doubles across five branches means the peak does not force you into a second carrier.

Fleet classes

The trucks that do the distribution work

DSE Transport parcel pantech loaded for a multi-drop wholesale delivery run

Parcel vans & pantechs

1–2T vans (1–3 pallets), 1–6T pans (3–10 pallets)

The classic multi-drop vehicle for city and suburban run work, small enough for a kerbside delivery.

Medium & heavy rigids

4–14T, 6–16 pallets

Larger store deliveries and DC drops, with tail lift options where the receiver has no forklift.

Tautliners

Semi & B-double

Curtain-side loading, strong freight security and the highest strength-to-weight pallet ratio — 22–24 pallets on a semi, up to 34 on a B-double.

Crane trucks

8T to semi

For the bulky, palletised or over-length lines a wholesale range always seems to include.

*A guide only — there are many configurations of vehicle size, accessories and capacity. See the full DSE fleet or talk to your nearest branch about the right mix for your runs.

Visibility

Everything your customer service team needs, in one place

Distribution generates questions all day. The myDSE portal is designed so your team answers them without ringing ours.

Live milestone updates

The runsheet updates as the run progresses, drop by drop.

Proof of delivery on file

Electronic runsheets, photos and paperwork attached to the job, not sitting in a driver's cab.

Book from anywhere

Punch in the job details, pick your vehicle and select how to pay, on any device.

Rates and invoices visible

View your rates, invoices and statements alongside the jobs they relate to.

Good to know

FMCG & Wholesale FAQ

If your question isn't here, call us on 1300 660 644.

Can one truck deliver to multiple stores in a day?

Yes — that is exactly what we call run work: parcel trucks that load up at one point and complete multiple deliveries. We also supply PUD (pick-up and deliver) trucks that work at your direction for the day, so the run can change as your orders do.

Can DSE work in with our delivery time slot at a distribution centre?

Yes. Give us all the information at booking and we will help you work out the best time to have the driver collect your freight so that we make the booking slot.

How do we track deliveries and get proof of delivery?

Our dedicated trucks carry real-time GPS, and every customer gets access to the myDSE portal. In there you can see past and future jobs, make new bookings, and view electronic runsheets, related photos, paperwork, your rates, invoices and statements. The runsheet is also updated with live milestones as the run progresses.

What are the transit times for interstate pallets?

For 1 to 9 pallets it depends on the service you choose. Express is made priority and will be delivered the following business day ex Sydney to Melbourne or Brisbane, at about 20% more. General service has your pallet arriving in 2 to 3 days on the same lanes. For 10 pallets or more we run a dedicated linehaul delivery, which is next business day. Full transit times are provided on booking.

Does DSE offer pallet rates?

For interstate and country movements, yes. For metropolitan deliveries we do not currently offer pallet rates for casual pallets, although we do have some contracts with special arrangements — worth a conversation if your metro volume is regular.

When do next-day bookings close?

For local freight there is no cut-off. DSE Transport does not consolidate local freight — our core delivery is dedicated hire, so once we collect your freight we deliver it direct. That means you can book your transport requirements as required, with no time closures.

Why is a fuel levy charged?

Fuel is a considerable portion of the total cost of providing a road transport service. DSE Transport uses the Australian Institute of Petroleum indexes when calculating the fuel levy, so it moves with a published benchmark rather than at our discretion.

Let's look at your run

Send us your drop list, your volumes and your DC windows and we'll work out the vehicle mix that moves it for less. Call our team on 1300 660 644.

Quotes within 30 minutes during business hours (Mon–Fri, 6:30am–6:00pm).