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.otto__bubbleText{display:inline-flex;gap:4px;align-items:center}.otto__dot{width:6px;height:6px;border-radius:50%;background:var(--ink-faint);animation:otto-dot 1.1s infinite ease-in-out}.otto__dot:nth-child(2){animation-delay:.16s}.otto__dot:nth-child(3){animation-delay:.32s}@keyframes otto-dot{0%,60%,to{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}.otto__form{flex:none;display:grid;grid-template-columns:1fr auto;gap:.5rem;padding:.65rem;background:var(--paper);border-top:1px solid var(--line)}.otto__label{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}.otto__input{min-width:0;padding:.65rem .75rem;font-size:.93rem;border:1px solid var(--line);border-radius:8px;background:var(--paper);color:var(--ink)}.otto__input:focus-visible{outline:2px solid var(--brand-deep);outline-offset:0;border-color:var(--brand-deep)}.otto__send{flex:none;width:44px;min-height:44px;border:0;border-radius:8px;background:var(--brand);color:var(--ink);cursor:pointer;display:inline-flex;align-items:center;justify-content:center}.otto__send:hover{background:var(--brand-deep)}.otto__send:disabled{opacity:.55;cursor:default}.otto__send:focus-visible{outline:2px solid var(--ink);outline-offset:2px}.otto__handoff{flex:none;display:flex;justify-content:flex-end;padding:.4rem .65rem 0;background:var(--paper);border-top:1px solid var(--line)}.otto__handoff+.otto__form{border-top:0;padding-top:.4rem}.otto__human{font-family:var(--font-head);font-size:.8rem;font-weight:700;padding:.3rem .1rem;border:0;background:none;color:var(--ink);text-decoration:underline;text-underline-offset:3px;cursor:pointer}.otto__human:hover{color:var(--accent)}.otto__human:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.otto__msg--staff{flex-direction:column;align-items:flex-start;gap:.2rem}.otto__msg--staff .otto__bubbleText{border-left:3px solid var(--accent)}.otto__from{font-family:var(--font-head);font-size:.72rem;font-weight:700;color:var(--ink-faint)}.otto__bubble{position:relative}.otto--unread .otto__bubble:after{content:"";position:absolute;top:2px;right:2px;width:14px;height:14px;border-radius:50%;background:var(--accent);border:2px solid var(--paper)}@media(max-width:920px){.otto{bottom:calc(5rem + env(safe-area-inset-bottom,0px))}}@media(max-width:520px){.otto{left:0;right:0;align-items:stretch;gap:.5rem}.otto__panel{width:auto;margin-inline:.5rem;max-height:calc(100vh - 11rem)}.otto__bubble{align-self:flex-end;margin-right:var(--gutter)}}@media(prefers-reduced-motion:reduce){.otto__panel{animation:none}.otto__bubble{transition:none}.otto__bubble:hover{transform:none}.otto__dot{animation:none;opacity:.6}.otto__action{transition:none}}@media(max-width:920px){body:has(#cookie-banner:not([hidden])) .otto{bottom:calc(15rem + env(safe-area-inset-bottom,0px))}}@media(max-width:520px){body:has(#cookie-banner:not([hidden])) .otto__panel{max-height:calc(100vh - 21rem)}}